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Best Practices for District Administrators

To ensure a smooth and successful launch of your Varsity Tutors for Schools program, we’ve outlined key steps, timelines, and responsibilities. We’re excited to partner with you and are here to support you every step of the way.

Your District’s Role

To help the program run smoothly, we ask that districts:

  • Identify key district personnel to support program setup and ongoing collaboration (e.g., IT lead, communications lead, program coordinators).
  • Complete the Technical Checklist.
  • Confirm your chosen student rostering and login method (e.g., Clever, Classlink, Google SSO, or usernames/passwords).
  • Submit your completed roster, including all students participating in tutoring, 2 weeks prior to launch.
  • Ensure students complete initial assessments by the agreed-upon timeline.
  • Share communication with your school community to raise awareness of the program and its benefits for students, teachers, and families.
  • Confirm agreement to participate in program efficacy reporting.
  • Encourage student attendance for all scheduled sessions and to remain in the sessions. If a student's schedule needs to be changed, reach out to your Customer Success Manager.

Varsity Tutors’ Commitments

We will:

  • Upload and assign initial assessments in each student’s Learning Lab.
  • Match students with qualified tutors based on subject needs and schedule availability.
  • Set up administrator accounts to access reports, session recordings, attendance, and student progress.
  • Provide regular reports on attendance, assessments, and student outcomes in your preferred format and cadence.

Working Together

To ensure continued program success, we’ll maintain open communication and hold service review meetings on a weekly, bi-weekly, or monthly basis—based on your preference.

Your Customer Success Manager will schedule a recurring meeting to keep your program on track, review relevant data and drive results where they matter most — with your students.

Helpful Tips for a Smooth Tutoring Experience

  • Download our Pre-Launch Checklist for a quick check of setup (attached)
  • Device Recommendations: While our platform works across most devices, we recommend using one with a working camera, mouse, and headphones—especially in group settings.
  • Session Access: Tutoring links will be available 15 minutes before each session. Students should log into their accounts 15 minutes early to validate whether the link appears. If not, submit a customer support ticket here.
  • Stay on Platform: Please remain in the Varsity Tutors platform to ensure proper tutor assignment.
  • Session Cancellations: Let your Customer Success Manager know at least 24 hours in advance if a session needs to be canceled.
  • Need Help? Click “Account” > “Account Home” and use the live chat at the bottom right of your dashboard for immediate support.